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Popular Articles
Order shows Wrong Backup Code , how to Get Origin Backup Codes?
1. Log on www.origin.com with your Origin Account Email and Origin Password. You can see a login button in the upper right corner of the page.
2. Click Account Settings , then choose Security. Make sure your Login Verification Status is On.
3. Click View to get the Backup Codes. Make sure the backup codes you submit on U7BUY are all UN-USED, you can also click Create New Codes if they are all used.
Attention: Everytime you make an order, you need to create and fill in 4 brand new backup codes which you didn't fill before. Also, when Create New Codes, only the black codes works, the grey codes are used ones and wouldn't work.
You can watch the Video to learn about it:https://www.youtube.com/watch?v=YjPjEkfeu28
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Order shows Multiple Orders in 24Hrs, what should I do?
If your order shows Multiple Orders in 24Hrs. It means you have made at least 3 purchase or over 6M with FUT coins in the past 24Hrs, for your FUT club safety, we won't start the current order until it has passed 24Hrs after your last order was completed. We consider this to be necessary because your FUT club might be at risk if we transfer coins too frequently.
You can put all the coins you need in one single order next time, we do one time delivery and guarantee your account safety.
You can watch the Video to learn about it:https://www.youtube.com/watch?v=evxnefPheUE
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Order status Delivering, when could it be completed?
Delivering means we are delivering coins to your account at the moment. The normal coins delivery speed is 300K-500K/Hour, you can check the Progress bar and see how much time left. It might takes longer than the normal speed when stock is short or when we receive too many orders in short time, please wait patiently. You will see Completed in order status once the order is done. You will also receive email notifications when the order is done.
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Article 4
What does to be delivered mean
To Be Delivered means you have submitted the information required, the order is waiting for delivery at the moment, this waiting time could be 15min-30min. Could be longer when stock is short, you can check our Live chat if To Be Delivered stays longer than 1Hour.
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Article 5
Order shows Wrong acc./password, what should I do?
Your origin credentials are wrong, you can log in FUT WEB APP to confirm.
If you can’t be sure about your password, you can click Forget your password to reset a new password. After confirm the correct login details, find your current order in My Order, fill in the correct credentials, click Submit. We will restart your order right away.
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Article 6
I have submitted my web app details for my FUT order, what`s next?
A: You can check the order status in your Order section and see the progress there.
B: Keep an eye on your email, we will send you email if there is any problem with the order.
C: For your account safety, please don’t login until we finish the order.
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Recent Updates
Trade Protect For Buyers
A. The buyer did not receive the order.
A. The buyer has confirmed receipt.
C. Transactions conducted outside of U7BUY.
U7BUY users are required to follow below transaction limits based on the registration date and/or purchase history, and the purchase pattern. Otherwise, their accounts will be restricted.
For new user account(registered within 6 Months):
2. The maximum amount of a single transaction is limited to $500 USD or equals to $500 USD in other currencies.
4. For newly registered users, the frequency is limited to 3 with the cap of $1000 USD per day.
For old user account(registered over 6 Months):
2. The maximum amount of a single transaction is limited to $2000 USD or equals to $2000 USD in other currencies.
4. For old users, the frequency is limited to 5 with the cap of $2000 USD per day.
Update time: 2023-04-12
Trade Protect For Sellers
Trade Protect provides sellers with protection coverage:
Trade Protect does not provide protection for the following situations:
Transaction Evidence:
(a) Supported file formats: jpg, jpeg, png
(c) Quantity of files supported: 50 files for a single order
guidelines.
3. Evidence required to sell game account services - including screenshots of your account information submitted to buyers via U7BUY.
4. For games that support email notifications: screenshots of such notifications showing changes made to sold accounts.
5. Any screenshots that can prove the transaction was completed must also be included as evidence.
6. For other game services, screenshots or video evidence must contain the buyer's character ID, the number of items before and after the transaction.
To avoid disputes, you should:
1. Create detailed, accurate lists.
2. Provide high-quality screenshots/videos of multiple items and shipments.
3. Respond to buyers who contact you via U7BUY chat and try to resolve all issues.
4. Preserve correspondence and supporting documentation through the U7BUY tool.
U7BUY actively monitors all activities in the market, but if you find any suspicious activities, or users violate our terms and policies, exploit, abuse, or request for private transactions, please report to us immediately.
Update time: 2023-04-12
Order shows Multiple Club, what should I do?
If your order shows Multiple Club, it means you have not just one club in your account, you need to contact us and tell which club do you want the coins delivered to, this will avoid coins delivered to the wrong account.
Update time: 2023-04-11
Order shows Tradepile Full, what should I do?
If your order shows Tradepile Full, it means there are too many players in your transfer list, you need to clear it up and tell us, only after that, we can start the delivery.
Update time: 2023-04-11
Order shows Order shows Pending Refund, what should I do?
If your order shows Pending Refund,it means you've asked for refund earlier, we will send the refudn to you within 24Hours at work day and 48 hours at weekend.
Please be noted, we will do the refund as the time we promised, but the time you receive the refund will depends on your credit card company, Paypal refund is instant though.
Update time: 2023-04-11
